Leveraging AI/ML in Product Development
As product development evolves in the AI era, I've been actively implementing machine learning and artificial intelligence to transform how we understand users and make product decisions. My experience goes beyond theoretical knowledge—I've applied these technologies to solve real business problems and create measurable impact.
Strike Analytics: AI-Powered Insight Generation
At Strike, we implemented a sophisticated AI/ML framework that fundamentally changed how business insights are generated and applied.
Cross-Modal Data Integration
We developed a system that could seamlessly integrate and analyse diverse data types:
- Qualitative Sources: User interview transcripts, unmoderated testing videos, support conversations, survey responses, and open-ended feedback
- Quantitative Metrics: User analytics, business revenue figures, marketing performance data, conversion funnels, and engagement patterns
- External Context: Market trends, competitor performance, and seasonal factors
Business Impact
The AI/ML systems we developed delivered concrete business value:
- 23% improvement in prediction accuracy for user conversion compared to traditional analytics
- 18% reduction in customer acquisition costs through more precise targeting
- 15% increase in average order value through better understanding of purchase motivations
- 96% reduction in time-to-insight (from 24 hours to 1 hour)
Beyond Implementation: Strategic Direction
Ethical AI Implementation
I've developed frameworks for ensuring AI systems are:
- Transparent in how they use and analyse data
- Free from harmful biases that could impact user experiences
- Respectful of user privacy while still delivering value
- Designed to augment rather than replace human decision-making
Cross-Functional AI Literacy
I've led initiatives to build AI literacy across product teams:
- Created accessible training programs that demystify AI capabilities
- Developed collaboration models between data scientists and product designers
- Established shared vocabulary for discussing AI features and limitations
Future Direction
My ongoing development in Python and ML is focused on:
- Building more sophisticated predictive models for user behavior
- Creating design systems that can adapt to individual user needs
- Developing frameworks for testing and validating AI-driven features
- Exploring generative design approaches that expand creative possibilities